For emergency response and recovery information, visit SoCoEmergency.org

Archives: FAQs

Do I have to register with FEMA to get help?

Yes, with very few exceptions, if you want federal assistance you must register with FEMA, either by telephone (1-800-621-FEMA (3362)), or online (www.DisasterAssistance.gov). You will need your FEMA registration number for future reference.

Green Cards

Phone: 800-375-5283 U.S. Citizenship and Immigration Services website: Replace a Green Card How to Apply to Replace Your Green Card If you are a permanent resident who needs to replace your green card or a conditional resident who needs to replace your two-year green card for any of the reasons listed below, you may begin the application … Continued

How will I know if my water is contaminated?

If water quality is compromised, your water supplier is required to notify you with a “Boil Water Notice”, “Do Not Drink Water Notice” or a “Do Not Use Water Notice.” If you receive a boil water notice, do not drink the water without boiling it first. Bring all water to a boil, let it boil … Continued

Is our drinking water safe?

Your drinking water is safe. The water quality of municipal drinking water is continuously monitored and tested to ensure it meets or exceeds all state and federal drinking water standards. The Sonoma County Water Agency (Water Agency) supplies water to more than 600,000 residents who live in the cities of Santa Rosa, Windsor, Rohnert Park, … Continued

Are there Insurance Requirements for Loans?

To protect each borrower and the Agency, SBA may require you to obtain and maintain appropriate insurance. By law, borrowers whose damaged or collateral property is located in a special flood hazard area must purchase and maintain flood insurance. SBA requires that flood insurance coverage be the lesser of The total of the disaster loan The … Continued

Is there Help with Funding Mitigation Improvements?

If your loan application is approved, you may be eligible for additional funds to cover the cost of improvements that will protect your property against future damage. Examples of improvements include retaining walls, seawalls, sump pumps, etc. Mitigation loan money would be in addition to the amount of the approved loan, but may not exceed … Continued

What Restrictions are there on Loan Eligibility?

Uninsured Losses – Only uninsured or otherwise uncompensated disaster losses are eligible. Any insurance proceeds which are required to be applied against outstanding mortgages are not available to fund disaster repairs and do not reduce loan eligibility. However, any insurance proceeds voluntarily applied to any outstanding mortgages do reduce loan eligibility. Ineligible Property – Secondary … Continued

What are the Loan Amount Limits?

Business Loans – The law limits business loans to $2,000,000 for the repair or replacement of real estate, inventories, machinery, equipment and all other physical losses. Subject to this maximum, loan amounts cannot exceed the verified uninsured disaster loss. Economic Injury Disaster Loans (EIDL) – The law limits EIDLs to $2,000,000 for alleviating economic injury caused … Continued

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