For emergency response and recovery information, visit SoCoEmergency.org

Archives: FAQs

If I am an undocumented immigrant, am I eligible for any assistance from FEMA?

You may be eligible for short-term, non-cash, emergency aid provided by FEMA. You will not be personally eligible for FEMA cash assistance programs (Individuals and Households Program Assistance); however, you may apply on behalf of your U.S. citizen child, or another adult household member may qualify the household for assistance.

What are FEMA’s citizenship/immigration requirements?

You must be a U.S. Citizen, Non-Citizen National, or a Qualified Alien in order to be eligible for FEMA cash assistance programs: Individuals and Households Program Assistance and Disaster Unemployment Assistance. A Qualified Alien1 includes anyone with legal permanent residence (“green card”). You will be asked to sign a Declaration and Release (FEMA Form 90-69 … Continued

My home was deemed safe for occupancy but my water is not on.

City of Santa Rosa residents re-entering their homes deemed safe for occupancy in a controlled access area who find they are without water should follow the directions on the door tag from Santa Rosa Water before calling the water department. For all other questions regarding City of Santa Rosa water and sewer services call 707.543.3805 … Continued

What is the process for having my property reassessed after the fire?

The Assessor is working with Cal Fire and other county departments to identify all properties with over $10,000 in structure damage.  The information we obtain from other agencies will aid us in applying large-scale property tax reductions without taxpayers needing to file paperwork with our offices.  However, if you prefer, you may choose to complete … Continued

What is the difference between FEMA and the SBA?

FEMA coordinates the Federal Government’s role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters. SBA, on the other hand, is the Federal Government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses, and non-profit organizations repair or replace real estate, … Continued

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