Cleaning and sanitizing your household after an emergency is important to help prevent the spread of illness and disease.

Clean and sanitize surfaces in a four-step process

1. Wash with soap and hot, clean water.
2. Rinse with clean water.
3. Sanitize by immersing for 1 minute in a solution of 1 cup (8 oz/240 mL) of unscented household chlorine bleach in 5 gallons of clean water.
4. Allow to air dry.

Please remember the following safety tips when cleaning:

• Never mix bleach with ammonia or any other cleaner.
• Wear rubber or other non-porous boots, gloves, and eye protection.
• Try not to breathe in product fumes. If using products indoors, open windows and doors to allow fresh air to enter.
• Use regular unscented 5%—6% household bleach.

Fire ash may be irritating to the skin, nose, and throat, and may cause coughing and/or nose bleeds. Fine particles can be inhaled deeply into lungs and may aggravate asthma and make it difficult to breathe. If the ash contains asbestos, nickel, arsenic or cadmium, then exposure is a particular concern because these substances can cause cancer. Because the substances in the ash vary, it is always best to be cautious.

A fire in a home can cause serious damage. The building and many of the things in your home may have been badly damaged by flames, heat, smoke and water. Please read these safety precautions.

If you are preparing to return to an area under evacuation, make sure you have ID.  

If you don’t have an ID, Governor Edmund G. Brown Jr. issued emergency proclamations authorizing fee and/or penalty waivers for victims of wildfires in nine counties, allowing them to replace at no cost the following items if damaged due to the fires: duplicate driver licenses, identification cards, vehicle registration and title, and disabled person parking placards. In addition, fire victims can acquire substitute license plates and stickers, vehicle disposal paperwork, and driver record printouts, as well as process a change of address. For more information visit the DMV website.

Here are some other  options for replacing lost ID:

• The California Department of Motor Vehicles is offering limited services to residents affected by the wildfires raging across the state. Fire victims who need to replace lost or damaged DMV-related documents can do so free of charge at recovery centers in the impacted areas. The DMV is one of several state and federal agencies working together to provide services to fire victims.

• Do not allow children to play in the ash and wash off children’s toys before children play with them.
• Immediately wash any part of your body that touches ash to avoid irritation. The best protection for children is to keep them indoors to reduce their exposure until ash has been removed.
• Wash fruits and vegetables from your garden thoroughly before eating them.
• Remove shoes before entering your home or use “sticky mats” in entryways and doors to remove dust and ash from your shoes. Sticky mats are sold in hardware stores.
• Keep pets out of ash areas and wash pets when they have been exposed to ash.

For more information:

• Returning to Home Ash Guide (English)
• Returning to Home Ash Guide (Spanish)

• Frequently clean indoor surfaces and follow by wet mopping to reduce exposure to ash indoors.
• Use only high efficiency particulate air (HEPA-filter) vacuum cleaners. Shop vacuums and other common vacuum cleaners do not filter out small particles, but instead can put particles back into the air where they can be inhaled.

For more information: Returning to Home Ash Guide

Sensitive People

People with asthma or other lung diseases, pregnant women, and the elderly or very young should exercise special caution because they may be more susceptible to health effects from the ash.

Children

Do not allow children to play in ash. Wash and clean all children’s toys carefully after possible contamination. Children should not be in the vicinity while cleanup is in progress. Even if care is exercised, it is easy to stir up ash that may contain hazardous substances. In addition, the exploratory behavior of children may result in direct contact with contaminated materials.

Pets

Clean ash off house pets and other domesticated animals if they have been in contaminated areas. However, it is best to not allow pets in these areas due to the potential risk to their health and their ability to spread outside of contaminated areas.

• Wear sturdy shoes (steel toes and shanks are recommended) and clothing
• Hazardous chemicals and conditions may be present
• Inspect propane tanks for visible damage before turning on
• Covering clothing is recommended, when in proximity to ash. Wear gloves, long-sleeved shirts, and long pants to avoid skin contact, whenever possible. Goggles are recommended. Contact with wet ash may cause chemical burns or irritation on skin. Change your shoes and clothing prior to leaving the decontamination site, to avoid tracking ash into your car, home, etc.
• Anything in contact with ash should be sanitized and cleaned.  Sorting through/cleaning burn debris is not recommended.
• Be aware of slip, trip, fall and puncture hazards.
• Do not use leaf blowers or do any activities that will put ash into the air.
• Double bag debris and ash in plastic bags or other containers. Be sure to seal all bags or containers to prevent ash from being redistributed in the environment by wind or rain.
• Wear a close fitting respirator mask that is rated N-95 or P-100 to block particles from ash or smoke from being inhaled. N-95 respirators are well-fitted when they do not come into contact with facial hair; strap tension is adequate, not overly tightened; and masks fit across the nose bridge.  A tight seal would not be possible for most children, even with a small adult-size model. People with heart or lung disease should consult their physician before using a respirator during post-fire cleanup.
• The National Institute for Occupational Safety and Health (NIOSH) is the only agency that certifies respirators to determine that they adequately protect people. Look for NIOSH approval on the package or label.

It is important to understand the risk to your safety and health even after the fire is out. The soot and dirty water left behind may contain things that could make you sick. Be very careful if you touch any fire-damaged items. Ask the advice of the fire department, local building officials, your insurance agent, and restoration specialists before starting to clean or make repairs. Do not eat, drink, or breathe in anything that has been near the flames, smoke soot, or water used to put the fire out.

For more information: Returning to Home Ash Guide

While foreign students may qualify for non-cash in-kind disaster relief (such as search and rescue, provision of food, water, sheltering, or emergency medical assistance), they do not qualify for cash assistance because their authorization to reside in the United States is based in part on the existence of an in-country support system.

By law, FEMA cannot give you money for items that your insurance covers, (this would be considered a duplication of benefits), but FEMA may be able to help with uncompensated losses or unmet needs not covered by your insurance company. If you have not already contacted your insurance agent to file a claim, please do this as soon as possible. If you do not file a claim with your insurance company, FEMA help may be limited.  If your insurance company tells you that your deductible is greater than the amount of damage found, please request a letter from the insurance company, on company letterhead, and send it to FEMA, along with your application for assistance. 

Yes, with very few exceptions, if you want federal assistance you must register with FEMA, either by telephone (1-800-621-FEMA (3362)), or online (www.DisasterAssistance.gov). You will need your FEMA registration number for future reference.

If you are applying on your minor child’s behalf, you should provide his/her Social Security Number.

A grant from the FEMA Individual and Households Program does not have to be repaid. Loans from the Small Business Administration must be repaid. Be sure you understand the repayment rules for loans before you take out a loan.

Find more information on FEMA’s site FEMA Grants vs. Loans.

Have available information ready:

• Social Security number(s)
• Address of the damaged home or apartment
• Description of the damage
• Information about insurance coverage
• Telephone number
• Mailing address
• Bank account & routing numbers for direct deposits of funds

Call 1-800-621-FEMA (3362), go online at www.DisasterAssistance.gov as soon as possible.

Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 4 a.m. to 8 p.m. Pacific Daylight Time seven days a week until further notice.

You can view the FEMA Registration Intake Video to learn more about the process and how to apply.

To check the status of your application you need to create an account first.

To create an account:

1. Click Check Your Status on the Home page or from the Get Assistance tab.
2. Click Create Account.

Detailed instructions can be found under How do I create an account?

If you already have an account:

1. Click Check Your Status on the Home page or from the Get Assistance tab.
2. Log in with your user ID, password and PIN to get Your Application Status page.

You must have an email address to create the account. This is the only way we can send a PIN to you, and you need the PIN to access your account.

If you don’t know if you finished your application, call the FEMA Helpline, 7 a.m. to 11 p.m. ET, 7 days a week:

• 1-800-621-FEMA (1-800-621-3362)
• TTY 1-800-462-7585
• 711 or VRS 1-800-621-3362

Most disaster aid programs are intended to meet only essential needs and are not intended to cover all your losses. Also, some people qualify for assistance from more than one program, and may receive additional help from another agency. For example, the Small Business Administration is a very important source of funding for repair and replacement of real and personal property. If you received a loan application packet from the SBA, please complete and return the application as soon as possible. No work can begin on the loan until you submit your application. If you do not agree with FEMA’s decision, you may appeal the decision. To file an appeal, follow the appeals process that is explained in your letter from FEMA.

• You may be eligible for short-term, non-cash, emergency aid provided by FEMA.
• You will not be personally eligible for FEMA cash assistance programs (Individuals and Households Program Assistance); however, you may apply on behalf of your U.S. citizen child, or another adult household member may qualify the household for assistance.

Yes, you may be eligible under many different programs run by state and local agencies and voluntary agencies for various types of cash assistance.

• You can apply on behalf of your minor child (under 18 years of age) for FEMA cash assistance (Individuals and Households Program Assistance) if you live together.
• You will not have to provide any information on your immigration status or sign any documents regarding your status.

Not necessarily, because having a Social Security Number does not automatically mean that you are a Qualified Alien. You may be legally present in the U.S. and have a Social Security Number, but not be a Qualified Alien.

• You must be a U.S. Citizen, Non-Citizen National, or a Qualified Alien in order to be eligible for FEMA cash assistance programs: Individuals and Households Program Assistance and Disaster Unemployment Assistance.
• A Qualified Alien1 includes anyone with legal permanent residence (“green card”).
• You will be asked to sign a Declaration and Release (FEMA Form 90-69 B) that you are a U.S. Citizen, Non-Citizen National, or a Qualified Alien.
• If you cannot sign the Declaration and Release, another adult household member who is eligible can sign it and no information regarding your status will be gathered.
• If you cannot sign the Declaration and Release but you have a minor child who is a U.S. Citizen or a Qualified Alien residing with you, you can apply for assistance on your child’s behalf and no information regarding your status will be gathered. You will be asked to sign a declaration that your child is a U.S. Citizen, Non-Citizen National, or a Qualified Alien.
• You do not have to be a U.S. Citizen or a Qualified Alien for Crisis Counseling or Disaster Legal Services or for other short-term, non-cash emergency assistance.

FEMA coordinates the Federal Government’s role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters. SBA, on the other hand, is the Federal Government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses, and non-profit organizations repair or replace real estate, personal property, machinery and equipment, inventory, and business assets that have been damaged or destroyed in a declared disaster. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 1-800-659-2955 (TTY 1-800-877-8339).

The Disaster Recovery Center (DRC) is a one-stop-shop with critical government services for residents who have been impacted by the fires. Replace lost or destroyed vital documents (ID, financial information, etc.) and get connected with financial support services such as insurance information and apply for FEMA aid. Disaster assistance is available to all members of our community. You will not be asked to show proof of legal citizenship to receive assistance.

For Disaster Recovery Center locations and hours of operation click here.

To be eligible for cash assistance from FEMA you must generally be a lawful permanent residents (possessing an alien registration receipt card) or those with legal status due to asylum, refugee, parole (admission into the U.S. for humanitarian purposes), withholding of deportation, or domestic violence. Applicants should consult an immigration expert concerning whether or not their immigration status falls within the qualified alien category. Find more information on FEMA’s website.

To protect each borrower and the Agency, SBA may require you to obtain and maintain appropriate insurance. By law, borrowers whose damaged or collateral property is located in a special flood hazard area must purchase and maintain flood insurance. SBA requires that flood insurance coverage be the lesser of

• The total of the disaster loan
• The insurable value of the property
• The maximum insurance available

Source: U.S. Small Business Loan Administration

Yes, with very few exceptions, if you want federal assistance you must register with FEMA, either by telephone (1-800-621-FEMA (3362)), or online (www.DisasterAssistance.gov). You will need your FEMA registration number for future reference.

A grant from the FEMA Individual and Households Program does not have to be repaid. Loans from the Small Business Administration must be repaid. Be sure you understand the repayment rules for loans before you take out a loan.

Find more information on FEMA’s site FEMA Grants vs. Loans.

Have available information ready:

• Social Security number(s)
• Address of the damaged home or apartment
• Description of the damage
• Information about insurance coverage
• Telephone number
• Mailing address
• Bank account & routing numbers for direct deposits of funds

Disaster survivors should first register with FEMA by calling 800-621-FEMA (3362). TTY users call 800-462-7585, with Video Relay Service survivors calling 800-621-3362. Or you can register online. To apply for an SBA disaster loan survivors can applydirectly online.

Call 1-800-621-FEMA (3362), go online at www.DisasterAssistance.gov as soon as possible.

Disaster assistance applicants, who have a speech disability or hearing loss and use TTY, should call 1-800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 1-800-621-3362. The toll-free telephone numbers will operate from 4 a.m. to 8 p.m. Pacific Daylight Time seven days a week until further notice.

You can view the FEMA Registration Intake Video to learn more about the process and how to apply.

To check the status of your application you need to create an account first.

To create an account:

1. Click Check Your Status on the Home page or from the Get Assistance tab.
2. Click Create Account.

Detailed instructions can be found under How do I create an account?

If you already have an account:

1. Click Check Your Status on the Home page or from the Get Assistance tab.
2. Log in with your user ID, password and PIN to get Your Application Status page.

You must have an email address to create the account. This is the only way we can send a PIN to you, and you need the PIN to access your account.

If you don’t know if you finished your application, call the FEMA Helpline, 7 a.m. to 11 p.m. ET, 7 days a week:

• 1-800-621-FEMA (1-800-621-3362)
• TTY 1-800-462-7585
• 711 or VRS 1-800-621-3362

The U.S. Small Business Administration (SBA) provides low-interest disaster loans to businesses, private nonprofits, homeowners and renters. Survivors of the California wildfires may have questions about the SBA.

SBA disaster loans are the primary source of federal long-term disaster recovery funds for disaster damage not fully covered by insurance or other compensation. SBA’s Office of Disaster Assistance is working in conjunction with the Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency to help business owners and residents recover as much as possible from this disaster.

Disaster SNAP can help with food expenses. With the fire disaster in Sonoma County, soon are now able to apply for Disaster CalFresh, an additional food benefit for victims of disasters.

To get Disaster SNAP you must go to your local County Welfare office by Tuesday, October 31. You’ll receive a card within 3-days and can get up to $192 per person in your household.

Click here for more information about Disaster CalFresh.

SBA can refinance all or part of prior mortgages that are evidenced by a recorded lien, when the applicant:

• Does not have credit available elsewhere,
• Has suffered substantial uncompensated disaster damage (40 percent or more of the value of the property)
• Intends to repair the damage.

Homes: Homeowners may be eligible for the refinancing of existing liens or mortgages on homes, and in some cases up to the amount of the loan for real estate repair or replacement.

Businesses: Business owners may be eligible for the refinancing of existing mortgages or liens on real estate, machinery and equipment, and in some cases up to the amount of the loan for the repair or replacement of real estate, machinery and equipment.

When SBA loan officers discuss their approval recommendations they will include a discussion on refinancing if applicable to your application.

If your loan application is approved, you may be eligible for additional funds to cover the cost of improvements that will protect your property against future damage. Examples of improvements include retaining walls, seawalls, sump pumps, etc. Mitigation loan money would be in addition to the amount of the approved loan, but may not exceed 20 percent of total amount of physical damage to real property, including leasehold improvements, and personal property as verified by SBA to a maximum of $200,000 for home loans. It is not necessary for the description of improvements and cost estimates to be submitted with the application. SBA approval of the mitigating measures will be required before any loan increase.

Source: U.S. Small Business Administration

The law authorizes loan terms up to a maximum of 30 years. However, the law restricts businesses with credit available elsewhere to a maximum 7-year term. SBA sets the installment payment amount and corresponding maturity based upon each borrower’s ability to repay.

Source: U.S. Small Business Administration

1. Credit History – Applicants must have a credit history acceptable to Small Business Association (SBA)
2. Repayment – Applicants must show the ability to repay all loans.
3. Collateral – Collateral is required for physical loss loans over $25,000 and all Economic Injury Disaster Loans loans over $25,000. SBA takes real estate as collateral when it is available. SBA will not decline a loan for lack of collateral, but requires you to pledge what is available

By law, the interest rates depend on whether each applicant has Credit Available Elsewhere. An applicant does not have Credit Available Elsewhere when SBA determines the applicant does not have sufficient funds or other resources, or the ability to borrow from non-government sources, to provide for its own disaster recovery. An applicant, which SBA determines to have the ability to provide for his or her own recovery is deemed to have Credit Available Elsewhere. Interest rates are fixed for the term of the loan. The interest rates applicable for this disaster are:

Source: Small Business Loan Administration

Business Loans – The law limits business loans to $2,000,000 for the repair or replacement of real estate, inventories, machinery, equipment and all other physical losses. Subject to this maximum, loan amounts cannot exceed the verified uninsured disaster loss.

Economic Injury Disaster Loans (EIDL) – The law limits EIDLs to $2,000,000 for alleviating economic injury caused by the disaster. The actual amount of each loan is limited to the economic injury determined by SBA, less business interruption insurance and other recoveries up to the administrative lending limit. EIDL assistance is available only to entities and their owners who cannot provide for their own recovery from non-government sources, as determined by the U.S. Small Business Administration.

Business Loan Ceiling – The $2,000,000 statutory limit for business loans applies to the combination of physical, economic injury, mitigation and refinancing, and applies to all disaster loans to a business and its affiliates for each disaster. If a business is a major source of employment, SBA has the authority to waive the $2,000,000 statutory limit.

Home Loans – SBA regulations limit home loans to $200,000 for the repair or replacement of real estate and $40,000 to repair or replace personal property. Subject to these maximums, loan amounts cannot exceed the verified uninsured disaster loss.

Source: U.S. Small Business Administration

The U.S. Small Business Administration (SBA) provides low-interest disaster loans to businesses, private nonprofits, homeowners and renters. Survivors of the California wildfires may have questions about the SBA

You may use your SBA disaster loan to relocate. The amount of the relocation loan depends on whether you relocate voluntarily or involuntarily. If you are approved for an SBA disaster loan you should discuss relocation with your case manager for details on your specific situation.

SBA disaster loans are the primary source of federal long-term disaster recovery funds for disaster damage not fully covered by insurance or other compensation. SBA’s Office of Disaster Assistance is working in conjunction with the Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency to help business owners and residents recover as much as possible from this disaster.

Eligible homeowners may borrow up to $200,000 for home repair or replacement of primary residences.

Eligible homeowners and renters may borrow up to $40,000 to replace disaster-damaged or destroyed personal property.

Businesses of all sizes can qualify for up to $2 million in low-interest loans to help cover physical damage.

Small businesses and most private nonprofits suffering economic impact due to the wildfires can apply for up to $2 million for any combination of property damage or economic injury under SBA’s Economic Injury Disaster Loan (EIDL) program.

FEMA coordinates the Federal Government’s role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters. SBA, on the other hand, is the Federal Government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses, and non-profit organizations repair or replace real estate, personal property, machinery and equipment, inventory, and business assets that have been damaged or destroyed in a declared disaster. These disaster loans cover uninsured and uncompensated losses and do not duplicate benefits of other agencies or organizations. For information about SBA programs, applicants may call 1-800-659-2955 (TTY 1-800-877-8339).

Uninsured Losses – Only uninsured or otherwise uncompensated disaster losses are eligible. Any insurance proceeds which are required to be applied against outstanding mortgages are not available to fund disaster repairs and do not reduce loan eligibility. However, any insurance proceeds voluntarily applied to any outstanding mortgages do reduce loan eligibility.

Ineligible Property – Secondary homes, personal pleasure boats, airplanes, recreational vehicles and similar property are not eligible, unless used for business purposes. Property such as antiques and collections are eligible only to the extent of their functional value. Amounts for landscaping, swimming pools, etc., are limited.

Noncompliance – Applicants who have not complied with the terms of previous SBA loans may not be eligible. This includes borrowers who did not maintain flood and/or hazard insurance on previous SBA loans.

Note: Loan applicants should check with agencies / organizations administering any grant or other assistance program under this declaration to determine how an approval of SBA disaster loan might affect their eligibility.

Source: U.S. Small Business Administration

U.S. Small Business Administration Loans

1. Business Physical Disaster Loans – Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.
2. Economic Injury Disaster Loans (EIDL) – Working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. These loans are intended to assist through the disaster recovery period.
3. Home Disaster Loans – Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles

The most common misunderstanding about an SBA disaster loan is the assumption that they are only for businesses. While SBA offers loans to businesses of all sizes, low-interest disaster loans are available to individual homeowners, renters and to private nonprofit organizations alike.

For questions about SBA or the process, or for help completing the SBA application, contact SBA’s Disaster Assistance Customer Service Center by email or by phone at 800-659-2955, or visiting sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339. Survivors also may visit with an SBA representative at any Disaster Recovery Center. No appointment is necessary.

For more information on California’s wildfire recovery, survivors may visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter@femaregion9 and Facebook.com/FEMA.

When a federal disaster is declared, the SBA is authorized to offer low-interest disaster loans to businesses of all sizes (including landlords), private nonprofit organizations, and to individual homeowners and renters who have sustained damage in Sonoma County. 

Why should survivors apply?

• Survivors referred to the SBA must apply with SBA even if they feel they cannot afford or do not want a loan in order to receive some FEMA assistance.
• Whether a loan is wanted or not, the SBA loan application may trigger additional grant assistance through FEMA’s Other Needs Assistance (ONA) program, administered by the state of California.
• Some of these additional FEMA grants could include reimbursement for lost personal property, vehicle repair or replacement, moving and storage expenses.​

Survivors referred to the Small Business Administration must apply with SBA even if they feel they cannot afford or do not want a loan in order to receive some FEMA assistance.

Whether a loan is wanted or not, the SBA loan application may trigger additional grant assistance through FEMA’s Other Needs Assistance (ONA) program, administered by the state of California.

Some of these additional FEMA grants could include reimbursement for lost personal property, vehicle repair or replacement, moving and storage expenses.​

After a fire, windborne material such as ash and soil from paddocks with inadequate ground cover may be blown into streams. Once in the water, organic materials provide ideal food for bacteria and algae. These organisms grow rapidly using up all free oxygen in the water (it becomes anaerobic) and putrefaction results. Symptoms are dark water, a bad smell and black scum around the water’s edge. Horses and other livestock find such water unpalatable. Thick scum around the water’s edge may also prevent animals accessing the water. It is believed the water is not poisonous to livestock, but it may be harmful to young or weak stock.

Increased rain runoff in burned areas can cause mud and debris flows. Multiple, federal, state, and local agencies are taking action to protect our watershed and prevent flooding, this includes:

• In urban areas, the City of Santa Rosa and the County of Sonoma are cleaning and checking storm drains, and installing straw wattles and gravel bags to prevent debris from entering storm drains.
• In rural areas, the County is checking and installing debris-capture devices in culverts and ditches along rural roadways.
• CAL FIRE crews, the City, and the County are clearing fire debris from streams and storm water channels to reduce flood risks.
• The Sonoma County Agricultural & Open Space District, Sonoma County Regional Parks, and City of Santa Rosa Recreation & Parks are assessing their properties within the burned areas for hazardous conditions including downed and damaged trees and areas where erosion may affect streams and watersheds.
• The Sonoma County Water Agency has installed rainfall and stream gauges in watersheds in burned areas and is working to install radar equipment to improve early warning forecasts for residents in high-risk areas. To learn more about the gauges, go to https://www.sonomacountyrecovers.org/rain-and-stream-gauges-in-burn-areas/

• Install straw wattles to prevent debris, ash and erosion from flowing into waterways. Straw wattles can be picked-up from local hardware stores. For more information, go to https://www.sonomacountyrecovers.org/rain-ready/
• If you see something (flooding, mud and debris flows), say something – call 911
• Monitor your surroundings, and have an emergency plan in place.
• Stay informed: Listen to local radio stations, and sign up for Nixle and SoCo Alerts. Make sure that the emergency alerts on your cell phone are activated (on smart phones, go to “Notifications” and make sure the Emergency Alerts notification is turned on).

• The goal this winter is to prevent ash and debris from entering the waterways. You can help by taking simple steps by placing straw wattles, hay bales, and mulch around burned areas to reduce the chances of ashes and other material from washing into streams.
• Remember that everything that is outside drains to creeks and streams. Don’t use leaf blowers or hoses to remove ash and debris.
• Consider consulting a professional before implementing permanent erosion measures.
• Wear protective gear whenever you work in burned areas.
• For more information, go to  https://www.sonomacountyrecovers.org/rain-ready/

• Watch for unusual movement of water, land, and debris during or after rain. Have an emergency plan and leave your property if it becomes unsafe during or after a storm.
• Minimize soil and slope disturbances. Ash, leaf drops, downed trees, and remnant burned vegetation all play a role in protecting the soil and slopes following wildfire.
• Work with your neighbors. Runoff, erosion, and debris flows have no boundaries.
• Private roads require more maintenance in the first few winters following wildfire. Clear debris upstream of culverts as possible, and check culverts for clogging after every storm. If culverts or other road drainage structures do not appear to be functioning properly, consult a professional.

For additional information, please visit:

 https://www.sonomacountyrecovers.org/rain-ready/

www.sonomarcd.org/resources/fire-recovery/

• Multiple agencies are working together to assess and reduce the risk of flooding and to prevent fire-related debris, pollutants and sediment from being spread into our storm drains, creeks and rivers.
• In urban areas, the City of Santa Rosa and the County of Sonoma are:
  • Increasing street-sweeping activities
  • Cleaning and checking storm drains
  • Installing wattles and sandbags to prevent debris from entering storm drains
  • Hydro-seeding to stabilize soil
• For more information, go to https://www.sonomacountyrecovers.org/rain-ready/

• Given the scale of the burned area, it will be impossible to prevent the migration of ash and debris into creeks, and the concentrations of hazardous materials is unknown.
• Multiple agencies are working together to prevent fire-related debris, pollutants and sediment from being carried into our storm drains, creeks and rivers.

The goal is to prevent ash and debris from entering the waterways. You can help by taking simple steps by placing straw wattles, hay bales, and mulch around burned areas to reduce the chances of ashes and other material from washing into streams. To learn more, go to https://www.sonomacountyrecovers.org/rain-ready/

• Fire ash contains microscopic particles (dust, dirt, soot) that can be deposited on indoor and outdoor surfaces and can also be inhaled if the ash becomes airborne. Unless tested, the ash is not classified as a hazardous waste, however it may contain traces of hazardous chemicals such as metals (lead, cadmium, nickel, and arsenic), asbestos (from older homes or other buildings), perfluorochemicals (from degradation of non-stick cookware), flame retardants, and caustic materials. For these reasons, it is advisable to be cautious and avoid any unnecessary exposure to the ash.
• Fire ash may be irritating to the skin, nose, and throat, and may cause coughing and/or nose bleeds. Fine particles can be inhaled deeply into lungs and may aggravate asthma and make it difficult to breathe. If the ash contains asbestos, nickel, arsenic or cadmium, then exposure is a particular concern because these substances can cause cancer. Because the substances in the ash vary, it is always best to be cautious.

Disaster survivors should first register with FEMA by calling 800-621-FEMA (3362). TTY users call 800-462-7585, with Video Relay Service survivors calling 800-621-3362. Or you can register online. To apply for an SBA disaster loan survivors can applydirectly online.

The U.S. Small Business Administration (SBA) provides low-interest disaster loans to businesses, private nonprofits, homeowners and renters. Survivors of the California wildfires may have questions about the SBA.

SBA disaster loans are the primary source of federal long-term disaster recovery funds for disaster damage not fully covered by insurance or other compensation. SBA’s Office of Disaster Assistance is working in conjunction with the Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency to help business owners and residents recover as much as possible from this disaster.

Check with the Department of Consumer Affairs to find out how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes.

Be on the lookout for price gouging vendors, which is any vendor offering any products or services that are offered at greater than 10% of their pre-emergency price. Please report any price gouging to the District Attorney’s Office.

Simple rules to avoid becoming a victim of fraud when looking for a contractor:

• Only use contractors licensed by the state of California
• Get a written estimate of costs and get estimates from more than one contractor
• Demand and check references
• Ask for proof of insurance
  • Examples of proof include liability and Workmen’s Compensation
• Insist on a written contract and refuse to sign a contract with blank spaces
• Get any guarantees in writing
• Make final payments only after the work is completed
• Pay by check

The best way to avoid fraud is to arm yourself against it by having a checklist to remind you of what you need to demand when hiring a contractor.

SBA can refinance all or part of prior mortgages that are evidenced by a recorded lien, when the applicant:

• Does not have credit available elsewhere,
• Has suffered substantial uncompensated disaster damage (40 percent or more of the value of the property)
• Intends to repair the damage.

Homes: Homeowners may be eligible for the refinancing of existing liens or mortgages on homes, and in some cases up to the amount of the loan for real estate repair or replacement.

Businesses: Business owners may be eligible for the refinancing of existing mortgages or liens on real estate, machinery and equipment, and in some cases up to the amount of the loan for the repair or replacement of real estate, machinery and equipment.

When SBA loan officers discuss their approval recommendations they will include a discussion on refinancing if applicable to your application.

The U.S. Small Business Administration (SBA) provides low-interest disaster loans to businesses, private nonprofits, homeowners and renters. Survivors of the California wildfires may have questions about the SBA

You may use your SBA disaster loan to relocate. The amount of the relocation loan depends on whether you relocate voluntarily or involuntarily. If you are approved for an SBA disaster loan you should discuss relocation with your case manager for details on your specific situation.

SBA disaster loans are the primary source of federal long-term disaster recovery funds for disaster damage not fully covered by insurance or other compensation. SBA’s Office of Disaster Assistance is working in conjunction with the Governor’s Office of Emergency Services (Cal OES) and the Federal Emergency Management Agency to help business owners and residents recover as much as possible from this disaster.

Eligible homeowners may borrow up to $200,000 for home repair or replacement of primary residences.

Eligible homeowners and renters may borrow up to $40,000 to replace disaster-damaged or destroyed personal property.

Businesses of all sizes can qualify for up to $2 million in low-interest loans to help cover physical damage.

Small businesses and most private nonprofits suffering economic impact due to the wildfires can apply for up to $2 million for any combination of property damage or economic injury under SBA’s Economic Injury Disaster Loan (EIDL) program.

The most common misunderstanding about an SBA disaster loan is the assumption that they are only for businesses. While SBA offers loans to businesses of all sizes, low-interest disaster loans are available to individual homeowners, renters and to private nonprofit organizations alike.

For questions about SBA or the process, or for help completing the SBA application, contact SBA’s Disaster Assistance Customer Service Center by email or by phone at 800-659-2955, or visiting sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339. Survivors also may visit with an SBA representative at any Disaster Recovery Center. No appointment is necessary.

For more information on California’s wildfire recovery, survivors may visit: caloes.ca.gov or fema.gov/disaster/4240 and follow us on Twitter@femaregion9 and Facebook.com/FEMA.

When a federal disaster is declared, the SBA is authorized to offer low-interest disaster loans to businesses of all sizes (including landlords), private nonprofit organizations, and to individual homeowners and renters who have sustained damage in Sonoma County. 

Why should survivors apply?

• Survivors referred to the SBA must apply with SBA even if they feel they cannot afford or do not want a loan in order to receive some FEMA assistance.
• Whether a loan is wanted or not, the SBA loan application may trigger additional grant assistance through FEMA’s Other Needs Assistance (ONA) program, administered by the state of California.
• Some of these additional FEMA grants could include reimbursement for lost personal property, vehicle repair or replacement, moving and storage expenses.​

Survivors referred to the Small Business Administration must apply with SBA even if they feel they cannot afford or do not want a loan in order to receive some FEMA assistance.

Whether a loan is wanted or not, the SBA loan application may trigger additional grant assistance through FEMA’s Other Needs Assistance (ONA) program, administered by the state of California.

Some of these additional FEMA grants could include reimbursement for lost personal property, vehicle repair or replacement, moving and storage expenses.​

Onsite septic systems have most of their functional components below ground and are typically more resistant to fire damage. However, it is important to inspect the aboveground electrical and plumbing system for damage to PVC piping that may have been impacted by heat. If your wastewater disposal system has been damaged, or if your system is backing up or malfunctioning, discontinue use and contact Permit Sonoma 707-565-2849 or visit: http://sonomacounty.ca.gov/PRMD/Eng-and-Constr/Well-and-Septic/

If water quality is compromised, your water supplier is required to notify you with a “Boil Water Notice”, “Do Not Drink Water Notice” or a “Do Not Use Water Notice.” If you receive a boil water notice, do not drink the water without boiling it first. Bring all water to a boil, let it boil for one (1) minute, and let it cool before using, or use bottled water. If under a Boil Water Notice, boiled or bottled water should be used for drinking and food preparation until further notice, as boiling kills bacteria and other organisms in the water.

• Your drinking water is safe. The water quality of municipal drinking water is continuously monitored and tested to ensure it meets or exceeds all state and federal drinking water standards.
• The Sonoma County Water Agency (Water Agency) supplies water to more than 600,000 residents who live in the cities of Santa Rosa, Windsor, Rohnert Park, Cotati, Petaluma, Sonoma, North Marin Water District, Valley of the Moon Water District, and California-American Water.
• The Water Agency is actively monitoring the watershed for any potential changes in water quality. To date, the Water Agency hasn’t seen any water quality issues associated with the recent wildfires.
• Your water utility may supplement water supply with other local sources. For more information on drinking water quality in your neighborhood, visit www.sonomacountywater.org/water-quality.

Air quality will be variable while there are active fires in the region and shifting winds. Children, the elderly and those with respiratory conditions such as asthma, lung disease and heart disease are most impacted.

To decrease your exposure to wildfire smoke and to limit harmful effects from smoke follow these healthy habits:

• Limit your time outside and stay indoors as much as possible.
• If possible, seek shelter in buildings with filtered air OR move to areas outside the region less impacted by wildfire smoke until smoke levels subside.
• Keep your windows and doors closed unless it’s extremely hot outside. If you don’t have an air conditioner, staying inside with the windows closed may be dangerous in extremely hot weather. In these cases, seek alternative shelter.
• Run your home or car air conditioner on recycle or recirculate. Keep the fresh air intake closed and the filter clean to prevent bringing additional smoke inside.

Private well water is not regulated by any government agency. Although your well water may taste and smell fine, the only way to know your well water is safe is by testing it.  It is the responsibility of the individual property owner to ensure that their drinking water supply is safe by having the well water tested by a state certified laboratory. View a list of Laboratories that can perform these tests on the County of Sonoma Environmental Health & Safety website.

When we experience a disaster, people react with increased anxiety, worry and anger. With community and family support, most of us bounce back. Some of us, however, may need extra assistance to cope with unfolding events and uncertainties. Everyone, even the people that others look up to for guidance and assistance, is entitled to their feelings and deserves support throughout the recovery process.

If you or someone in your care needs additional assistance recovering emotionally from the fires, please reach out to: American Red Cross 24/7 Disaster Distress Helpline: (800) 985-5990 or text “TalkWithUs” to 66746.

More information can be found here.

Do not drink the water without boiling it first. Bring all water to a boil, let it boil for one (1) minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking and food preparation until further notice. This is the preferred method to assure that the water is safe to drink. Optional alternative to include for prolonged situations where it fits.

An alternative method of disinfection for residents that are not able to boil their water is to use fresh, unscented, liquid household bleach. To do so, add 8 drops (or 1/8 teaspoon) of bleach per gallon of clear water or 16 drops (or 1/4 teaspoon) per gallon of cloudy water, mix thoroughly, and allow it to stand for 30 minutes before using. A chlorine-like taste and odor will result from this disinfection procedure and is an indication that adequate disinfection has taken place.

• In collaboration with the U.S. Geological Survey and Lawrence Berkeley National Laboratory, the Water Agency has developed a water quality monitoring program to assess the potential impacts to the Water Agency’s drinking water facilities resulting from the wildfires.
• Data collected from this program will also be helpful in assessing potential impacts to other water supply systems within and downstream of the affected areas, as well as potential ecosystem effects.
• To protect our drinking water system, multiple local agencies are working together to prevent fire-related debris, pollutants and sediment from burned areas from being carried into our storm drains, creeks and rivers.

Here are suggestions:

Message, text or email them your love and concern. Short and sweet: “I’m so sorry for your loss. I’m so glad you are alive.” “I love you” is nice too.

Listen. Everyone’s experience of this tragedy is be different. It helps when someone simply listens to how it is for her or him. Don’t offer advice or stories about others’ loss: just listen.

Send a gift card or offer financial help: Your friends are going to be spending money for to meet so many needs. Grocery stores and restaurants cards are especially useful, since insurance claims take time to process, even in the best of times.

Make a meal or shop for groceries. Food is comforting and vital to help tired people. Your friends may not want company, but a meal may be welcome. Your contribution helps even if your friends are being staying with loved ones.

Ask to run errands or drive them. Deliver right to their door. If they want to do their own shopping, having you chauffeur can take some pressure off.

Ask children what they need. Is there a game or toy a child is missing because of the fire? Deliver that to the family. Helping the children helps the family.

Be there for the months ahead. Rebuilding after this disaster is going to take time. It’s important to be there for your friends now and in the future. All the kindnesses and caring actions above will help for a long time to come.

Onsite septic systems have most of their functional components below ground and are typically more resistant to fire damage. However, it is important to inspect the aboveground electrical and plumbing system for damage to PVC piping that may have been impacted by heat. If your wastewater disposal system has been damaged, or if your system is backing up or malfunctioning, discontinue use and contact Permit Sonoma 707-565-2849 or visit: http://sonomacounty.ca.gov/PRMD/Eng-and-Constr/Well-and-Septic/

If water quality is compromised, your water supplier is required to notify you with a “Boil Water Notice”, “Do Not Drink Water Notice” or a “Do Not Use Water Notice.” If you receive a boil water notice, do not drink the water without boiling it first. Bring all water to a boil, let it boil for one (1) minute, and let it cool before using, or use bottled water. If under a Boil Water Notice, boiled or bottled water should be used for drinking and food preparation until further notice, as boiling kills bacteria and other organisms in the water.

• Your drinking water is safe. The water quality of municipal drinking water is continuously monitored and tested to ensure it meets or exceeds all state and federal drinking water standards.
• The Sonoma County Water Agency (Water Agency) supplies water to more than 600,000 residents who live in the cities of Santa Rosa, Windsor, Rohnert Park, Cotati, Petaluma, Sonoma, North Marin Water District, Valley of the Moon Water District, and California-American Water.
• The Water Agency is actively monitoring the watershed for any potential changes in water quality. To date, the Water Agency hasn’t seen any water quality issues associated with the recent wildfires.
• Your water utility may supplement water supply with other local sources. For more information on drinking water quality in your neighborhood, visit www.sonomacountywater.org/water-quality.

Air quality will be variable while there are active fires in the region and shifting winds. Children, the elderly and those with respiratory conditions such as asthma, lung disease and heart disease are most impacted.

To decrease your exposure to wildfire smoke and to limit harmful effects from smoke follow these healthy habits:

• Limit your time outside and stay indoors as much as possible.
• If possible, seek shelter in buildings with filtered air OR move to areas outside the region less impacted by wildfire smoke until smoke levels subside.
• Keep your windows and doors closed unless it’s extremely hot outside. If you don’t have an air conditioner, staying inside with the windows closed may be dangerous in extremely hot weather. In these cases, seek alternative shelter.
• Run your home or car air conditioner on recycle or recirculate. Keep the fresh air intake closed and the filter clean to prevent bringing additional smoke inside.

Private well water is not regulated by any government agency. Although your well water may taste and smell fine, the only way to know your well water is safe is by testing it.  It is the responsibility of the individual property owner to ensure that their drinking water supply is safe by having the well water tested by a state certified laboratory. View a list of Laboratories that can perform these tests on the County of Sonoma Environmental Health & Safety website.

Do not drink the water without boiling it first. Bring all water to a boil, let it boil for one (1) minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking and food preparation until further notice. This is the preferred method to assure that the water is safe to drink. Optional alternative to include for prolonged situations where it fits.

An alternative method of disinfection for residents that are not able to boil their water is to use fresh, unscented, liquid household bleach. To do so, add 8 drops (or 1/8 teaspoon) of bleach per gallon of clear water or 16 drops (or 1/4 teaspoon) per gallon of cloudy water, mix thoroughly, and allow it to stand for 30 minutes before using. A chlorine-like taste and odor will result from this disinfection procedure and is an indication that adequate disinfection has taken place.

• In collaboration with the U.S. Geological Survey and Lawrence Berkeley National Laboratory, the Water Agency has developed a water quality monitoring program to assess the potential impacts to the Water Agency’s drinking water facilities resulting from the wildfires.
• Data collected from this program will also be helpful in assessing potential impacts to other water supply systems within and downstream of the affected areas, as well as potential ecosystem effects.
• To protect our drinking water system, multiple local agencies are working together to prevent fire-related debris, pollutants and sediment from burned areas from being carried into our storm drains, creeks and rivers.

No. Property owners will retain their previous factored base year value if the house is rebuilt in a like or similar manner, regardless of the actual cost of construction. However, any new square footage or extras, such as additional baths, will be added to the Proposition 13 factored base year value at its full market value.

As of November 7th, there are no more temporary shelters open. If you’re in need of housing, please visit:
https://www.sonomacountyrecovers.org/housing-opportunities/

Yes. Please contact your mortgage company immediately for guidance on how your lender will handle the payment of your property taxes and the subsequent revision to the balance due.

For properties within unincorporated Sonoma County, visit the County building department.

For properties within the City of Santa Rosa, visit their building division.

The County Assessor has processed almost all of the Calamity Damage Reassessments as of March 2018. Please be patient with the process if you have not received a notice yet. Once we have determined your new assessed value you will receive a “Notice of Correction to the 601 Assessment Roll” informing you of the new assessment. If you not received this notice by April 5, 2018, please contact the Sonoma County Assessor’s office at (707) 565-1888.

If your payment was mailed in October during the firestorms, and has not yet cleared your bank account, please contact the Tax Collector’s office at (707) 565-2281.
• Payments will be posted to the bill that is in the tax system on the date the payment is posted by the Tax Collector.
• If the payment posting date occurs before the bill revision date, then this revised tax bill will reflect that payment, and either a reduced 2nd installment or a refund due.
• If the payment posting date occurs after the bill revision date, then this revised bill will not reflect that payment and you can expect a refund for any installments that were overpaid.
• You can check the status of your taxes from the Tax Collector’s website here:
http://www.sonoma-county.org/tax.

• Pay the revised bill with the most recent billing date because it reflects the reassessed value and the correct Sonoma Valley Sanitation District charge.

Yes. You should consider paying off the SCEIP lien with proceeds from your insurance claim. Make sure your insurance company itemizes the loss of your SCEIP improvements separately, so you can account for that loss.

Yes. If your business personal property or vessel suffered damage of $10,000 or more, you are eligible for property tax relief. Please complete a Calamity Damage Reassessment application for the Assessor’s office to review.

No. By law to receive an adjusted value due to a calamity such as fire, the damage to the structure must be at least $10,000. If you have structural damage at or above that amount, please fill out a Calamity Damage Reassessment application.

Please fill out a Change of Mailing Address form. You can also download one on the assessor’s website.

• If you recently acquired this property, completed construction before the fires, or you own a business, vessel or aircraft, you may have outstanding supplemental taxes or personal property taxes.
• Review the status of your taxes using your FEE PARCEL NUMBER from the Tax Collector’s website: http://www.sonoma-county.org/tax

Please contact Housing and Community Development at (800)-952-8356.

• The majority of 1st installment payments from mortgage companies were applied to the revised tax bills after the revised bills were created. These revised bills will not reflect those payments for that reason. However, the 1st installment may show payment in the online tax system now.
• You can check the status of your taxes from the Tax Collector’s website: http://www.sonoma-county.org/tax.
• If the mortgage company paid more than the revised 1st installment, a refund will be issued within 60 days to the mortgage company on your behalf.

Property owners have the option to pay the first installment of the original tax bill or wait until a revised tax bill is issued.  A reassessment will result in the issuance of a revised 2017-18 property tax bill and property owners will have a minimum of 30 days to pay the first installment without penalty.  There may be an income tax advantage to paying the original tax bill by December 31, 2017, so check with your tax professional to determine what is best for your situation.

If your registered firearm was destroyed in the fire the Department of Justice (DOJ) requires you to complete and return a “No Longer in Possession” form (BOF 4546 form) even if you have already filed a claim with your insurance company. It is the owner’s responsibility to report the loss to the DOJ. This form is available online here:  https://oag.ca.gov/sites/all/files/agweb/pdfs/firearms/forms/BOF4546NLIP0209.pdf

Please contact the State Controller Property Tax Postponement office at:
(800) 952-5661, or email postponement@sco.ca.gov.

• Either a revised bill with a reduced 2nd installment has been issued, or a refund is in progress.
• If the amount on your revised bill appears in brackets (i.e.: 000.00), then a refund to the property owner is in progress.

Contact your mortgage lender for guidance on how your lender will handle property tax payments and subsequent revisions tom your impound account.

Please contact the State Controller Property Tax Postponement office at:
(800) 952-5661, or email postponement@sco.ca.gov.

The Assessor maintains building sketches for most properties. If you are the property owner, or an authorized agent, who has completed our Authorization to Access Confidential Files form, you may be able to get a copy of that document.

The Assessor is working with Cal Fire and other county departments to identify all properties with over $10,000 in structure damage.  The information we obtain from other agencies will aid us in applying large-scale property tax reductions without taxpayers needing to file paperwork with our offices.  However, if you prefer, you may choose to complete a “Calamity Damage Reassessment” application and submit it to the County Assessor.

For more information visit: http://sonomacounty.ca.gov/EOC-and-PIO/Fires-October-2017/Property-Taxes/

Delinquent property taxes relate to property taxes that were incurred before the fires, therefore they will not change and must be paid. Please contact the Tax Collector’s office for payment plan options.

After you receive the “Notice of Correction to the 601 Assessment Roll” from the County Assessor informing you of the proposed reassessment, a new tax bill reflecting the reduction in value will be issued by the County Tax Collector within approximately 45 days of that notice.

Visit this page for links to various third-party platforms with rental housing listings.

No. There is not a provision to extend property tax due dates or waive penalties for property that does not qualify for a Calamity Damage Reassessment.

No. Property owners will retain their previous factored base year value if the house is rebuilt in a like or similar manner, regardless of the actual cost of construction. However, any new square footage or extras, such as additional baths, will be added to the Proposition 13 factored base year value at its full market value.

Yes. Please contact your mortgage company immediately for guidance on how your lender will handle the payment of your property taxes and the subsequent revision to the balance due.

The County Assessor has processed almost all of the Calamity Damage Reassessments as of March 2018. Please be patient with the process if you have not received a notice yet. Once we have determined your new assessed value you will receive a “Notice of Correction to the 601 Assessment Roll” informing you of the new assessment. If you not received this notice by April 5, 2018, please contact the Sonoma County Assessor’s office at (707) 565-1888.

If your payment was mailed in October during the firestorms, and has not yet cleared your bank account, please contact the Tax Collector’s office at (707) 565-2281.
• Payments will be posted to the bill that is in the tax system on the date the payment is posted by the Tax Collector.
• If the payment posting date occurs before the bill revision date, then this revised tax bill will reflect that payment, and either a reduced 2nd installment or a refund due.
• If the payment posting date occurs after the bill revision date, then this revised bill will not reflect that payment and you can expect a refund for any installments that were overpaid.
• You can check the status of your taxes from the Tax Collector’s website here:
http://www.sonoma-county.org/tax.

• Pay the revised bill with the most recent billing date because it reflects the reassessed value and the correct Sonoma Valley Sanitation District charge.

Yes. You should consider paying off the SCEIP lien with proceeds from your insurance claim. Make sure your insurance company itemizes the loss of your SCEIP improvements separately, so you can account for that loss.

Yes. If your business personal property or vessel suffered damage of $10,000 or more, you are eligible for property tax relief. Please complete a Calamity Damage Reassessment application for the Assessor’s office to review.

No. By law to receive an adjusted value due to a calamity such as fire, the damage to the structure must be at least $10,000. If you have structural damage at or above that amount, please fill out a Calamity Damage Reassessment application.

Please fill out a Change of Mailing Address form. You can also download one on the assessor’s website.

• If you recently acquired this property, completed construction before the fires, or you own a business, vessel or aircraft, you may have outstanding supplemental taxes or personal property taxes.
• Review the status of your taxes using your FEE PARCEL NUMBER from the Tax Collector’s website: http://www.sonoma-county.org/tax

Please contact Housing and Community Development at (800)-952-8356.

• The majority of 1st installment payments from mortgage companies were applied to the revised tax bills after the revised bills were created. These revised bills will not reflect those payments for that reason. However, the 1st installment may show payment in the online tax system now.
• You can check the status of your taxes from the Tax Collector’s website: http://www.sonoma-county.org/tax.
• If the mortgage company paid more than the revised 1st installment, a refund will be issued within 60 days to the mortgage company on your behalf.

Property owners have the option to pay the first installment of the original tax bill or wait until a revised tax bill is issued.  A reassessment will result in the issuance of a revised 2017-18 property tax bill and property owners will have a minimum of 30 days to pay the first installment without penalty.  There may be an income tax advantage to paying the original tax bill by December 31, 2017, so check with your tax professional to determine what is best for your situation.

Please contact the State Controller Property Tax Postponement office at:
(800) 952-5661, or email postponement@sco.ca.gov.

• Either a revised bill with a reduced 2nd installment has been issued, or a refund is in progress.
• If the amount on your revised bill appears in brackets (i.e.: 000.00), then a refund to the property owner is in progress.

Contact your mortgage lender for guidance on how your lender will handle property tax payments and subsequent revisions tom your impound account.

Please contact the State Controller Property Tax Postponement office at:
(800) 952-5661, or email postponement@sco.ca.gov.

The Assessor maintains building sketches for most properties. If you are the property owner, or an authorized agent, who has completed our Authorization to Access Confidential Files form, you may be able to get a copy of that document.

The Assessor is working with Cal Fire and other county departments to identify all properties with over $10,000 in structure damage.  The information we obtain from other agencies will aid us in applying large-scale property tax reductions without taxpayers needing to file paperwork with our offices.  However, if you prefer, you may choose to complete a “Calamity Damage Reassessment” application and submit it to the County Assessor.

For more information visit: http://sonomacounty.ca.gov/EOC-and-PIO/Fires-October-2017/Property-Taxes/

Delinquent property taxes relate to property taxes that were incurred before the fires, therefore they will not change and must be paid. Please contact the Tax Collector’s office for payment plan options.

After you receive the “Notice of Correction to the 601 Assessment Roll” from the County Assessor informing you of the proposed reassessment, a new tax bill reflecting the reduction in value will be issued by the County Tax Collector within approximately 45 days of that notice.

No. There is not a provision to extend property tax due dates or waive penalties for property that does not qualify for a Calamity Damage Reassessment.